Charity Retail Sales Lead (Part-Time Weekends)

British Heart Foundation; Coventry; On-site; GBP 5,600 - 7,500; Part time

Benefits offered by this job

38 days annual leave

Support leave

Enhanced family policies

Wagestream

Staff discount 25%

Health cash plan

Virtual GP & EAP

Pension 10%

Cycle to work

Gym discounts

Retailer discounts

Job summary

British Heart Foundation is seeking a Sales Assistant for a part-time position in one of our busy clothing stores in Coventry. The role involves delivering a first-class customer service experience in a fast-paced shop where teamwork is essential.

You will handle till duties, merchandise donations, and assist the E-Commerce team to drive online sales. The role requires flexibility, a positive attitude, and the ability to work weekends and bank holidays on a rota basis.

Qualifications

• 18+ years old to apply
• Role is part-time (12 hours/week) and rota-based including weekends/bank holidays
• Physical role: lifting large items and moving donation bags
• Previous retail experience not essential; passion and customer service matter most
• Comfortable using till, PC, smartphone and email

Responsibilities

• Engage with customers and provide exceptional service
• Organise and merchandise donated stock to maximise sales
• Collaborate with the E-Commerce team to boost online sales
• Act as Keyholder when manager is not on duty to keep the store running

Job description

British Heart Foundation is seeking a Sales Assistant for a part-time position in one of our busy clothing stores in Coventry. The role involves delivering a first-class customer service experience in a fast-paced shop where teamwork is essential.

You will handle till duties, merchandise donations, and assist the E-Commerce team to drive online sales. The role requires flexibility, a positive attitude, and the ability to work weekends and bank holidays on a rota basis.