Charity Retail Assistant - Part Time & E‑Commerce

BRITISH HEART FOUNDATION; Horley; Vor Ort; GBP 1.240.000 - 1.515.000; Teilzeit

Benefits dieser Stelle

38 days annual leave

Pension with employer contribution up 

Staff discount

Zusammenfassung

British Heart Foundation in Horley is seeking a Sales Assistant to join our community-based retail team. This part-time role covers 14 hours a week across a busy clothing store, with weekend and bank holiday rota requirements.

You’ll deliver first-class customer service in a fast-paced charity shop, assist with till work, donations, and online sales, and act as a Keyholder when management isn’t on duty, ensuring a great customer experience.

Qualifikationen

• Passion, energy and ability to deliver the very best customer service.
• Confident within a team environment and guiding volunteers on the shop floor.
• Able to work well under pressure and take initiative in a fast-paced environment.

Aufgaben

• Engage with customers, providing exceptional service and promoting our charity’s mission.
• Organise and merchandise donated stock creatively to maximise sales potential.
• Collaborate with our E-Commerce team to maximise online sales.
• As a Keyholder, you’ll be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience.

Kenntnisse

Customer service

Teamwork

Communication

Tech savvy

Till operation

Tools

Till system

PC

Smartphone

Email client

Jobbeschreibung

British Heart Foundation in Horley is seeking a Sales Assistant to join our community-based retail team. This part-time role covers 14 hours a week across a busy clothing store, with weekend and bank holiday rota requirements.

You’ll deliver first-class customer service in a fast-paced charity shop, assist with till work, donations, and online sales, and act as a Keyholder when management isn’t on duty, ensuring a great customer experience.