Charity Retail Sales Associate - Part-Time (Keyholder)

British Heart Foundation; Mansfield; On-site; GBP 11,000 - 15,000; Part time

Benefits offered by this job

38 days annual leave

Wagestream access

Staff discount

Pension with employer contribution

Job summary

The British Heart Foundation is seeking a part-time Sales Assistant in Mansfield to join a busy clothing store. You will work 6 hours per week, including weekends and bank holidays on a rota. The role is customer-centred, fast-paced and involves handling donations, till work, and supporting store operations.

We value passion and energy, with no strict retail experience required. You will help the team deliver excellent service and contribute to our waste-reduction and community-focused mission.

Qualifications

• Passion, energy and ability to deliver top customer service.
• Team environment experience and ability to guide volunteers on shop floor.
• Ability to work under pressure and use own initiative in a fast-paced setting.

Responsibilities

• Engage with customers, delivering exceptional service and promoting our charity's mission.
• Organise and merchandise donated stock creatively to maximise sales potential.
• Collaborate with our E-Commerce team to maximise online sales.
• As a Keyholder, act as go-to person when no manager is on duty, keeping the store running.

Skills

Customer service

Teamwork

Attention to detail

Tech savvy

Till operation

Tools

Till

Job description

The British Heart Foundation is seeking a part-time Sales Assistant in Mansfield to join a busy clothing store. You will work 6 hours per week, including weekends and bank holidays on a rota. The role is customer-centred, fast-paced and involves handling donations, till work, and supporting store operations.

We value passion and energy, with no strict retail experience required. You will help the team deliver excellent service and contribute to our waste-reduction and community-focused mission.