Part-Time Branch Banking Customer Support

Lloyds Bank plc; Cirencester; On-site; GBP 24,000 - 29,000; Part time

Benefits offered by this job

Pension up to 15%

Annual bonus

Private medical (BUPA)

Share schemes

22 days holiday + bank holidays

Job summary

Lloyds Bank plc in Cirencester are recruiting for a part-time Customer Support role based in our local branches. You will support customers face-to-face and help them with everyday banking tasks, while guiding them through online and mobile banking.

We value empathy, clear communication and the ability to build trust with customers. The role offers flexible hours across the week and opportunities to progress within the Group.

Qualifications

• 12 months customer service experience required.
• Ability to build relationships and provide excellent service.
• Willingness to adapt and learn digital banking services.

Responsibilities

• Provide face-to-face support to customers in branch.
• Assist with everyday banking tasks and guide customers through digital banking.
• Identify opportunities to connect customers with the right products.

Skills

Customer service

Empathy

Communication skills

Job description

Lloyds Bank plc in Cirencester are recruiting for a part-time Customer Support role based in our local branches. You will support customers face-to-face and help them with everyday banking tasks, while guiding them through online and mobile banking.

We value empathy, clear communication and the ability to build trust with customers. The role offers flexible hours across the week and opportunities to progress within the Group.