Banking Customer Support Advisor (Part-Time)

Career Choices Dewis Gyrfa Ltd; Northwich; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Generous pension contribution

Annual bonus

Private medical benefit with BUPA

Share schemes

22 days holiday + bank holidays

Job summary

Lloyds Banking Group in Northwich is seeking a Customer Support advisor to provide face-to-face assistance at branches and help customers with everyday banking tasks.

You will support customers through important moments, promote digital services, and connect them with suitable products and services, all while staying calm and empathetic. There is progression into other group roles over time.

Qualifications

• A minimum of 12 months customer service experience.
• Honest, genuine and care about helping people with their finances.

Responsibilities

• Provide face-to-face support to customers in branches.
• Help customers with everyday banking tasks and digital services.
• Recognize opportunities to connect customers with the right products and services.
• Remain calm under pressure and empathetic.

Skills

Customer service experience

Job description

Lloyds Banking Group in Northwich is seeking a Customer Support advisor to provide face-to-face assistance at branches and help customers with everyday banking tasks.

You will support customers through important moments, promote digital services, and connect them with suitable products and services, all while staying calm and empathetic. There is progression into other group roles over time.