Part-Time Banking Customer Advocate - Wallingford

Nationwide Group; Wallingford; Vor Ort; GBP 15.000 - 18.000; Teilzeit

Benefits dieser Stelle

25 days holiday

Health and wellbeing

Volunteer days

Pension

Private medical insurance

Annual bonus

Zusammenfassung

Nationwide in Wallingford, Oxfordshire, is seeking a Customer Representative to help customers in branch, on the phone and online. You’ll handle everyday transactions, answer queries, and guide customers to banking services and digital tools to manage their money more easily.

This role is a 12-month fixed-term contract, part-time at 28 hours per week, Monday to Saturday. A 45-minute commute is advised and the training period requires no holiday in the first three weeks.

Qualifikationen

• Customer-focused banking professional.
• Ability to assist across in-branch, phone and online channels.

Aufgaben

• Welcome customers and understand their needs.
• Handle transactions and queries accurately.
• Guide customers to banking products and digital services.
• Collaborate with branch team to deliver excellent service.

Kenntnisse

Customer service

Communication

Digital literacy

Teamwork

Jobbeschreibung

Nationwide in Wallingford, Oxfordshire, is seeking a Customer Representative to help customers in branch, on the phone and online. You’ll handle everyday transactions, answer queries, and guide customers to banking services and digital tools to manage their money more easily.

This role is a 12-month fixed-term contract, part-time at 28 hours per week, Monday to Saturday. A 45-minute commute is advised and the training period requires no holiday in the first three weeks.