Part-Time Aftersales Support & Customer Care

Profiles Personnel; East Midlands; Sur place; GBP 16 000 - 23 000; Temps partiel

Avantages offerts par ce poste

Free onsite parking

Dog-friendly office

Résumé du poste

Profiles Personnel is recruiting for a part-time Aftersales Customer Support role based in the UK. The successful candidate will work closely with the Managing Director, handling customer liaison, order processing and aftersales coordination in a small specialist business serving UK and Ireland customers.

Salary is £14.50 per hour with hours 9am-1pm or 9am-2pm over 3 days. The role includes admin tasks, invoicing, and involvement in marketing campaigns while enabling a real difference in a

Qualifications

• Previous admin, customer-facing experience essential.
• Good working knowledge of Microsoft Word and Excel.
• Strong organisational skills and attention to detail.
• Proactive, self-motivated approach and willingness to learn.
• Experience with QuickBooks or ACT would be an advantage but not essential.
• Own transport; free onsite parking; dog-friendly office.

Responsabilités

• Respond to customer enquiries, prepare quotations and process spares orders.
• Build relationships with existing customers and promote products/services.
• Coordinate service, maintenance and refurbishment projects with customers, manufacturers and engineers.
• Process sales, purchase and shipping invoices and assist with outstanding payments.
• Maintain customer records, databases and order trackers.
• Support marketing campaigns and provide general admin support to the MD.

Connaissances

Customer-facing

MS Word

MS Excel

Organisational skills

Proactive learner

QuickBooks/ACT (advantage)

Outils

QuickBooks

ACT

Description du poste

Profiles Personnel is recruiting for a part-time Aftersales Customer Support role based in the UK. The successful candidate will work closely with the Managing Director, handling customer liaison, order processing and aftersales coordination in a small specialist business serving UK and Ireland customers.

Salary is £14.50 per hour with hours 9am-1pm or 9am-2pm over 3 days. The role includes admin tasks, invoicing, and involvement in marketing campaigns while enabling a real difference in a