Part-Time Aftersales Hero & Admin Coordinator

Profiles Personnel; Alton; On-site; GBP 16,000 - 23,000; Part time

Job summary

Profiles Personnel is seeking a Part-Time Aftersales Customer Support assistant for an office-based role in the UK. You will handle customer enquiries, quotations and spares orders, while coordinating service projects and maintaining records. Training will be provided.

The role requires a confident telephone manner, strong MS Word/Excel skills, and good organisational ability. Own transport and onsite parking are essential; a dog in the office is accommodated.

Qualifications

• Prior experience in an administrative, customer-facing role.
• Strong knowledge of Microsoft Word and Excel.
• Excellent organisational skills and attention to detail.
• Proactive, self-motivated approach; willingness to learn.

Responsibilities

• Respond to customer enquiries and prepare quotations; process spares orders.
• Build relationships with existing customers and promote products/services.
• Coordinate service, maintenance and refurbishment projects with customers, manufacturers and engineers.
• Process sales, purchase and shipping invoices and assist with outstanding payments.
• Maintain customer records, databases and order trackers; provide admin support to MD.

Skills

Administrative

Customer-facing

Organised

Proactive

Tools

Microsoft Word

Microsoft Excel

QuickBooks

ACT

Job description

Profiles Personnel is seeking a Part-Time Aftersales Customer Support assistant for an office-based role in the UK. You will handle customer enquiries, quotations and spares orders, while coordinating service projects and maintaining records. Training will be provided.

The role requires a confident telephone manner, strong MS Word/Excel skills, and good organisational ability. Own transport and onsite parking are essential; a dog in the office is accommodated.