Part Time Administrator

Interaction Recruitment Group; Fenstanton; On-site; GBP 19,000 - 21,000; Part time

Job summary

Interaction Recruitment Group is assisting a Fenstanton-based client in Cambridgeshire to recruit a Part-Time Administrator. This temporary-to-permanent role supports a small team of technicians and serves as the main point of contact for customers.

The ideal candidate will have administration experience, strong attention to detail, and good IT skills including Salesforce. Duties include managing schedules, updating spreadsheets, quoting and invoicing, and handling calls and emails.

Qualifications

• Previous administration experience.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Good telephone manner and confidence speaking with customers.
• Good IT skills and confidence using spreadsheets.
• Experience using Salesforce would be advantageous.

Responsibilities

• Provide day-to-day administrative support to a team of field-based technicians.
• Use Salesforce to manage customer and job information.
• Maintain and update spreadsheets and databases.
• Type and format technician reports and inventories.
• Upload reports, documents and other job-related information.
• Organise customer appointments and scheduling works.
• Coordinate technician diaries and workloads.
• Prepare quotations and follow up with customers.
• Create and process invoices; communicate with customers daily.
• Handle incoming calls and enquiries; respond to emails.
• Follow up on outstanding actions to completion; keep records accurate.

Skills

Organised

Proactive

Communication

Time management

IT skills

Tools

Salesforce

Job description

Part-Time Administrator

Fenstanton, Cambridgeshire | £14.00 per hour | Monday-Friday, 9:00am-2:30pm | Temp to Perm. Immediate start required. Own transport due to location.

Our client, a well-established business based inFenstanton, Cambridgeshire, is looking for an experienced and proactiveAdministratorto join their small and friendly team on apart-time, permanent basis.

The position will initially start on atemporary basis, with the opportunity to become permanent for the right candidate.

This is a varied and busy role where you will provide essential administrative support to a team of technicians working in the field, while also being a key point of contact for customers.

Key Duties & Responsibilities

• Providing day-to-day administrative support to a team of field-based technicians
• UsingSalesforceto manage customer and job information
• Maintaining and updatingspreadsheets and databases
• Typing and formatting technician reports and inventories
• Uploading reports, documents and other job-related information
• Organising customer appointments and scheduling works
• Coordinating technician diaries and workloads
• Preparing quotations and following up with customers
• Creating and processing invoicesSpeaking with customers on a daily basis and providing a professional first point of contact
• Handling incoming telephone calls and enquiries
• Responding to and composing professional emails
• Following up with customers regarding completed works
• Ensuring outstanding actions and customer queries are followed through to completion
• Keeping accurate records and ensuring all paperwork is completed correctly
• Supporting the wider team with general administration as required

The Ideal Candidate

We are looking for someone who isorganised, proactive and confidentwho enjoys working in a varied administrative role.

You will need:

• Previous administration experience
• Excellent attention to detail and accuracy
• Strong written and verbal communication skills
• Good telephone manner and confidence speaking with customers
• Good IT skills and confidence using spreadsheets
• Experience usingSalesforcewould be advantageous
• The ability to manage multiple tasks and prioritise your workload
• A proactive approach with the ability to use your own initiative
• The confidence to follow up on outstanding jobs, customer queries and actions
• Excellent organisational and time-management skills
• A reliable and professional approach
• The ability to work independently as well as as part of a small team

If you are anexperienced administratorwho is organised, detail-focused and enjoys a role where no two days are quite the same, this could be an excellent opportunity to join a friendly and growing team.

INDHUN