Part-Time Admin & Scheduling Specialist

Interaction Recruitment; Fenstanton; On-site; GBP 17,000 - 22,000; Part time

Job summary

Interaction Recruitment's client in Fenstanton, Cambridgeshire, is seeking a Part-Time Administrator to support a team of field technicians and act as the main point of contact for customers.

The role is a permanent part-time position, starting on a temporary basis with potential for permanent placement for the right candidate. Based in Fenstanton, it offers varied daily tasks and active involvement in customer communication.

Qualifications

• Previous administration experience.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Good IT skills and confidence using spreadsheets.
• Experience using Salesforce would be advantageous.

Responsibilities

• Providing day-to-day administrative support to a team of field-based technicians.
• Using Salesforce to manage customer and job information.
• Maintaining and updating spreadsheets and databases.
• Typing and formatting technician reports and inventories.
• Uploading reports, documents and other job-related information.
• Organising customer appointments and scheduling works.
• Coordinating technician diaries and workloads.
• Preparing quotations and following up with customers.
• Creating and processing invoices.
• Speaking with customers on a daily basis and providing a professional first point of contact.
• Handling incoming telephone calls and enquiries.
• Responding to and composing professional emails.
• Following up with customers regarding completed works.
• Ensuring outstanding actions and customer queries are followed through to completion.
• Keeping accurate records and ensuring all paperwork is completed correctly.
• Supporting the wider team with general administration as required.

Skills

Organisation

Proactivity

Attention to detail

Communication

IT skills

Salesforce

Tools

Salesforce

Job description

Interaction Recruitment's client in Fenstanton, Cambridgeshire, is seeking a Part-Time Administrator to support a team of field technicians and act as the main point of contact for customers.

The role is a permanent part-time position, starting on a temporary basis with potential for permanent placement for the right candidate. Based in Fenstanton, it offers varied daily tasks and active involvement in customer communication.