PARIS Admin & Reception Specialist

PENNINE CARE NHS FOUNDATION TRUST; Wardle; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Annual leave

Flexible working

CPD access

Improvement & research

Wellbeing service

Staff discounts

Job summary

Pennine Care NHS Foundation Trust is seeking an administrator to undertake a full range of secretarial duties and to create patient letters on the electronic patient record PARIS. The role includes providing a courteous telephone answering service within the CAMHS Reception to welcome children, adolescents, parents, staff and professionals.

The post involves coordinating all telephone calls, responding to messages by email or verbally, and ensuring confidentiality is strictly maintained.

Qualifications

• Provide full range of secretarial duties and create patient letters on PARIS.
• Answer phones in CAMHS Reception and coordinate calls.
• Liaise with distressed families while maintaining confidentiality.
• Cover reception and manage messages for staff and professionals.

Responsibilities

• Undertake full secretarial duties and prepare patient letters in PARIS.
• Maintain professional telephone reception for CAMHS and route calls appropriately.
• Liaise sensitively with families and carers, ensuring confidentiality at all times.
• Provide reception cover and support administrative staff with messages and scheduling.

Skills

Secretarial duties

Telephone handling

Communication with families

Confidentiality

Reception cover

PARIS system

Tools

PARIS system

Job description

Pennine Care NHS Foundation Trust is seeking an administrator to undertake a full range of secretarial duties and to create patient letters on the electronic patient record PARIS. The role includes providing a courteous telephone answering service within the CAMHS Reception to welcome children, adolescents, parents, staff and professionals.

The post involves coordinating all telephone calls, responding to messages by email or verbally, and ensuring confidentiality is strictly maintained.