Medical Records Clerk

NHS Greater Manchester; Stockport; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Generous annual leave

Flexible working opportunities

Continued Professional Development

Staff wellbeing services

Staff discounts

Job summary

NHS Greater Manchester in Stockport is seeking a capable Medical Records Clerk to support CAMHS with administrative and records duties. You will manage waiting lists, book appointments, and handle referrals within PARIS/NCRS systems, ensuring confidentiality and accuracy.

Applicants should have NVQ2, GCSE English and ECDL, plus clerical experience in healthcare. A collaborative, patient-centered approach is essential, with good communication and organisational skills.

Qualifications

• Confidential handling of patient information.
• Good interpersonal and organisational skills.
• Ability to work in a team and take initiative.

Responsibilities

• General clerical duties and medical records management.
• Collate waiting lists and book appointments.
• Monitor referrals and assist with PARIS electronic records.

Skills

Confidentiality

Interpersonal skills

Teamwork

Initiative

Prioritisation

Education

NVQ 2

GCSE English

ECDL

Tools

PARIS/NCRS systems

Job description

Unfortunately this role does not attract sponsorship under current government legislation, therefore if you require a certificate of sponsorship to support a visa application, we will be unable to proceed with your application.

The post holder will be required to support the CAMHS team members by providing an effective range of medical records duties. The post holder will work as part of an established administrative team and will have excellent communication, interpersonal and organisational skills with a flexible approach to work and enjoy working as part of a team

Main duties of the job

Collate and maintain waiting lists having special regard to degree of urgency as per consultant/Operational co-ordinator directions. Booking of appointments and generating related correspondence. Referral Process: Monitor and record referrals daily in accordance to the Trust procedure.

Waiting list management via the timely posting of appointment opt-ins under the guidance of the Operational co-ordinator and regular monitoring and reporting of waiting times. Assist with the introduction of the PARIS electronic recording keeping system to the department and undertake duties related to this.

About us

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel

Job responsibilities

General telephone duties including enquiries from parents, GPs, other professionals; agencies and departments. Opening and closing of patient case; organisation and maintenance of electronic case files on PARIS including the uploading of correspondence sequentially. Ensure case history records are tracked to and from medical records including the office systems and management of paper case note storage and retrieval. Photocopying and faxing duties. Liaison with other hospital departments and agencies. Work electronically with email and other computer systems and databases

Person Specification

Education / Qualifications

• Qualifications and experience to NVQ 2 Level
• GCSE level English or equivalent
• ECDL

Experience

• Clerical and administrative experience
• Experience in a medical environment or a mental health setting

Knowledge

• Conversant with administrative and clerical practice
• NCRS/ PARIS systems knowledge
• Knowledge of working in an NHS Trust
• Knowledge of services for children and families

Skills and Abilities

• Understanding of issues of confidentiality
• Good interpersonal skills
• Ability to work as a team and use own initiative
• Ability to prioritise
• Willingness to learn new skills
• Ability to deal with a wide range of people and professionals Good organisational skills
• Sensitive to the needs of children and families

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.