Referral & Admin Coordinator for Mental Health

Pennine Care; Oldham; Remote; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Flexible working opportunities

Continued Professional Development

Staff wellbeing service

Staff discounts across retail, leisure

Job summary

Pennine Care NHS Foundation Trust is looking for an Administrative Assistant to support the Home Treatment Team. You will manage referrals, record data on PARIS and other systems, and handle clerical duties with care and discretion.

The role requires strong IT skills, excellent communication, and the ability to manage information securely. You will work with a multidisciplinary team across Greater Manchester and contribute to efficient patient care, meeting deadlines and supporting improving

Qualifications

• GCSE in English and maths or equivalent.
• NVQ 3 level or equivalent.
• Evidence of NHS experience or working in a healthcare admin environment.
• Significant administrative experience.
• Good communication skills (verbal and written).
• Able to handle confidential information with discretion.
• Familiarity with IT programmes and databases.

Responsibilities

• Provide comprehensive administration for referrals to the Home Treatment Team.
• Record referral information on PARIS and other systems; safeguard data.
• Collate information to enable effective referral management.
• Carry out general clerical duties: post, filing, scanning, photocopying.
• Manage post and telephone enquiries; provide advice using initiative.
• Order and maintain stationery for the team.
• Attend meetings and take accurate minutes as required.
• Support the team in day‑to‑day work and other duties as needed.

Skills

IT literacy

Communication skills

Discretion with sensitive information

Teamwork

Organisation

Education

GCSE English and Maths

NVQ Level 3

RSA II / ECDL

Tools

MS Office

PARIS system

Job description

Pennine Care NHS Foundation Trust is looking for an Administrative Assistant to support the Home Treatment Team. You will manage referrals, record data on PARIS and other systems, and handle clerical duties with care and discretion.

The role requires strong IT skills, excellent communication, and the ability to manage information securely. You will work with a multidisciplinary team across Greater Manchester and contribute to efficient patient care, meeting deadlines and supporting improving