Paralegal – Personal Injury | To £30k

TSR-Legal; Bristol; On-site; GBP 25,000 - 30,000; Full time

Job summary

A regional law firm in Bristol seeks a skilled Personal Injury Paralegal to manage a diverse caseload, including vulnerable road users and head injury cases. The position offers hybrid working and requires strong expertise in personal injury claims, MOJ Portal processes, and excellent communication skills. Ideal candidates should have a law degree or equivalent, along with a proactive approach to managing claims and client expectations. This role presents an excellent development opportunity within a supportive environment.

Benefits

Generous annual leave

Health cash plan

Gym/lifestyle discounts

Flexible dress policy

Professional development opportunities

Commitment to diversity and sustainability

Qualifications

• Proven experience in managing personal injury claims in a claimant capacity.
• Familiarity with MOJ Portal and case management systems.
• Excellent communication skills and ability to handle clients effectively.

Responsibilities

• Manage a caseload of personal injury claims efficiently.
• Pursue claims through and outside of the MOJ Portals.
• Ensure compliance with service standards.
• Communicate with clients, insurers, and solicitors.

Skills

Significant experience managing a claimant personal injury caseload

Strong working knowledge of MOJ Portal processes

Experience with case management systems

Ability to meet strict Service Level Agreements (SLAs)

Technical proficiency in handling claims through to litigation

Excellent written and verbal communication skills

Strong analytical and legal research skills

Ability to organise and prioritise workloads effectively

Team player with a collaborative approach

Law degree, CILEx qualification, or equivalent

Education

Law degree or equivalent

Job description

Paralegal – Personal Injury

Salary: Up to £30,000 dependent on experience
Location: Bristol – Hybrid Working – 2 office days

The Opportunity

TSR Legal are working on behalf of a respected regional law firm seeking a skilled Personal Injury Paralegal to join a busy claimant injury department based in central Bristol. This is an excellent opportunity for a proactive and skilled individual to manage their own caseload of diverse personal injury claims, including matters involving vulnerable road users (cyclists, pedestrians, motorcyclists) and minor to moderate head injury cases.

This role requires a hybrid working arrangement: two days per week in the Bristol office, with the remainder working from home.

Key Responsibilities

• Managing a caseload of personal injury claims efficiently and effectively.
• Pursuing claims through and outside of the MOJ Portals, including pre‑ and post‑litigation stages, using a case management system.
• Ensuring full compliance with agreed service standards.
• Communicating professionally with clients, insurers, expert witnesses, and solicitors.
• Attending and participating in weekly risk assessment meetings.
• Managing client expectations and addressing any complaints in line with company policy.
• Performing any other duties as required.

Skills and Competencies

• Significant experience managing a claimant personal injury caseload.
• Strong working knowledge of MOJ Portal processes.
• Experience with case management systems.
• Ability to meet strict Service Level Agreements (SLAs).
• Technical proficiency in handling claims through to litigation.
• Excellent written and verbal communication skills.
• Strong analytical and legal research skills.
• Ability to organise and prioritise workloads effectively.
• Team player with a collaborative approach.
• A law degree, CILEx qualification, or equivalent is desirable but not essential.

Please note: A successful offer of employment will be subject to a basic credit check and a basic DBS check.

Benefits Include

• Generous annual leave and welfare benefits.
• Health cash plan and gym/lifestyle discounts.
• Flexible “Dress for Your Day” policy and work‑life balance initiatives.
• Employee recognition and referral schemes.
• Professional development opportunities and support for routes to qualification.
• Commitment to diversity, sustainability, and accessibility.

If you are looking for a new challenge and the opportunity to develop your career in personal injury law within a supportive and dynamic environment, we encourage you to apply.

For further information or to discuss this opportunity in confidence, please contact our legal recruitment team.

How to Apply

To express your interest in this position, or to find out more, please contact Rachel Phillips at TSR Legal: [e-mail] / 02920 388100