Paediatric Front Desk & Clinic Admin Coordinator

Royal Free London NHS Foundation Trust; Camden Town; On-site; GBP 23,000 - 27,000; Full time

Job summary

Royal Free London NHS Foundation Trust is seeking a Paediatric administrator to deliver courteous front-line reception and essential admin support within the paediatric outpatient setting in London. You will manage bookings, support a wide range of patient groups, and work as part of a multidisciplinary team.

The role is non-clinical but requires careful planning, accurate documentation, and timely follow-up, ensuring high quality patient care.

Qualifications

• Experience in a frontline/clerical role in a healthcare setting is preferred.
• Proficient IT skills and ability to use hospital systems.
• Strong communication and patient-facing skills.

Responsibilities

• Provide front-of-house reception for paediatric outpatient service.
• Manage bookings for new and follow-up clinics and liaise with clinicians to resolve issues.
• Use hospital EPR system to check in/out and schedule follow-up appointments.

Skills

Reception

Administrative support

Patient care

Scheduling

EPR system

Communication

Tools

Envoy messenger

Swift queue systems

Job description

Royal Free London NHS Foundation Trust is seeking a Paediatric administrator to deliver courteous front-line reception and essential admin support within the paediatric outpatient setting in London. You will manage bookings, support a wide range of patient groups, and work as part of a multidisciplinary team.

The role is non-clinical but requires careful planning, accurate documentation, and timely follow-up, ensuring high quality patient care.