Overnight Member Services Associate — 3rd Shift

Planet Fitness - United FP Management, LLC; East Appleton; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading fitness franchise in East Appleton seeks a motivated Overnight Closer to enhance member experience by providing exceptional customer service. Responsibilities include managing front desk activities, checking in members, facilitating new member sign-ups, and handling shift closures and bank deposits. Ideal candidates should have a passion for fitness, strong customer service skills, and the ability to work overnight shifts. Join us in creating a positive and motivating community for everyone at our club.

Benefits

Complimentary Back Card Membership

Company Facilitated Training

Rewards and Recognition Programs

Qualifications

• Must be 18 years of age or older.
• Ability to empathize and problem-solve.
• Demonstrate diplomacy in all interactions.

Responsibilities

• Provide exceptional customer service to members and guests.
• Handle front desk activities including member check-ins.
• Close shifts and create bank deposits.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Exceptional customer service skills

Strong listening skills

Positive attitude

Punctuality and reliability

Job description

A leading fitness franchise in East Appleton seeks a motivated Overnight Closer to enhance member experience by providing exceptional customer service. Responsibilities include managing front desk activities, checking in members, facilitating new member sign-ups, and handling shift closures and bank deposits. Ideal candidates should have a passion for fitness, strong customer service skills, and the ability to work overnight shifts. Join us in creating a positive and motivating community for everyone at our club.