Overnight Concierge & Security Lead

Worcester Whitehouse; Worcester; On-site; GBP 12,000 - 14,000; Part time

Benefits offered by this job

Pension Scheme

Discounted Hotel Stays

Discounted Food and Beverage

Incremental Holiday Entitlement

Cycle to Work Scheme

Employee Assistance Programme

Retail Discounts

Complimentary Leisure Club Use

Complimentary On-Site Parking

Complimentary Meals on Duty

Job summary

The Worcester Whitehouse Hotel is looking for a proactive part-time Night Porter working 15 hours per week. This role supports the hotel’s night operations, ensuring guest safety and a clean, welcoming environment.

Key responsibilities include patrolling the premises, responding to guest requests, assisting with check-ins, performing cleaning duties, and monitoring security systems. This position requires working hours from 11:00pm to 7:00am.

Qualifications

• Reliable and proactive approach to work.
• Ability to maintain safety and security during night hours.
• Good communication skills for guest interactions.

Responsibilities

• Patrol public areas and hotel premises to maintain security.
• Respond promptly to guest requests and emergencies.
• Assist with late check-ins and early check-outs.
• Perform cleaning duties in public areas.
• Monitor and operate security systems and alarms.
• Handle luggage storage and transportation for guests.
• Maintain clear logs of night activities and incidents.
• Support emergency procedures and fire safety protocols.
• Coordinate with other hotel departments.

Job description

The Worcester Whitehouse Hotel is looking for a proactive part-time Night Porter working 15 hours per week. This role supports the hotel’s night operations, ensuring guest safety and a clean, welcoming environment.

Key responsibilities include patrolling the premises, responding to guest requests, assisting with check-ins, performing cleaning duties, and monitoring security systems. This position requires working hours from 11:00pm to 7:00am.