Overnight Concierge & Security Lead

Audley Villages; West Yorkshire; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

28 days holiday

5% employer pension contribution

Staff discount 50% on food and drinks

Staff rates on guest suites

Full training through Academy

Learning and development opportunities

Discount portal for employees

Healthcare benefits (Cash Plan)

Refer a Friend bonus

Free uniform

Job summary

Audley Villages is seeking a Night Porter to help keep our retirement village safe, welcoming and well-presented through the night. You will be a visible, reassuring presence for owners and guests, conducting security checks and responding to emergencies.

The role involves overnight cleaning, pool/leisure facility prep, receptionist duties and quiet administrative tasks. Full training will be provided and you will work the 8pm–8am, 3-on/3-off shift pattern.

Qualifications

• Experience in a night, security, hospitality, care, facilities or customer-facing environment.

Responsibilities

• Carry out regular security checks and monitor CCTV.
• Respond to alarms and emergencies.
• Provide a warm, professional presence for owners and guests overnight.
• Supervise reception and manage overnight calls/enquiries.
• Identify hazards or maintenance issues and report them.
• Support owners while maintaining boundaries and privacy.
• Maintain high standards of cleanliness across communal areas.
• Complete overnight cleaning, refuse collection and other duties.
• Prepare pools/leisure facilities for the following day and perform pool testing.
• Prepare spaces for the day team and handover to daytime staff.
• Keep accurate records and handle information confidentially.

Skills

Night security experience

Customer-facing

English communication

Job description

Audley Villages is seeking a Night Porter to help keep our retirement village safe, welcoming and well-presented through the night. You will be a visible, reassuring presence for owners and guests, conducting security checks and responding to emergencies.

The role involves overnight cleaning, pool/leisure facility prep, receptionist duties and quiet administrative tasks. Full training will be provided and you will work the 8pm–8am, 3-on/3-off shift pattern.