Overnight Guest Care & Security Lead

Marstons Plc; Chepstow; On-site; GBP 18,000 - 23,000; Part time

Benefits offered by this job

30% off at pubs/restaurants/hotels

Reliable hours contract

Meal deal on shift

Flexible/part-time hours

Apprenticeship programmes

Health screening discounts

Long service awards

24-hour GP helpline

Mortgage advice

Job summary

Marston's is seeking a Night Porter in Chepstow, Monmouthshire, United Kingdom to be the face of our Inns after hours. You’ll run the business overnight, handle guest needs, and ensure a memorable stay while maintaining safety and security for guests and staff.

This role offers flexible and part-time hours with a variety of career pathways across our pub, hotel, and support centre, and a range of employee benefits. Join a lively team in a renowned local pub company that puts people first.

Qualifications

• Night shift hours 11pm–7am.
• On-call to assist guests.
• Focus on safety and security.

Responsibilities

• Work throughout the night, usually 11pm–7am.
• Be on call to take care of guests’ needs, over the phone and face to face.
• Be professional and friendly when interacting with guests.
• Be responsible for the safety and security of the pub and hotel guests.
• Complete tasks that set the pub and hotel team up for success the following day.

Job description

Marston's is seeking a Night Porter in Chepstow, Monmouthshire, United Kingdom to be the face of our Inns after hours. You’ll run the business overnight, handle guest needs, and ensure a memorable stay while maintaining safety and security for guests and staff.

This role offers flexible and part-time hours with a variety of career pathways across our pub, hotel, and support centre, and a range of employee benefits. Join a lively team in a renowned local pub company that puts people first.