Overnight Concierge: Safety & Resident Support (Lone Worker)

The Salvation Army; Broughton; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Holiday entitlement 26-31

Healthcare cash back

Pension matched

Enhanced family leave

Sick pay

Loans & wellbeing

Volunteer days

Cycle to work

Private medical insurance

Career development

Job summary

The Salvation Army Homes is seeking a Night Concierge to provide overnight on-site presence for 26 young men aged 18-25 at The Limes, Longsight, Manchester. You will maintain safety, build supportive relationships, and uphold Licence and Good Neighbour responsibilities.

Working 4 days on / 4 days off from 10pm to 8am, the role requires calm decision-making, empathy, and a proactive can-do attitude to transform lives while safeguarding residents and property.

Qualifications

• Confident and capable communicator with de-escalation skills.
• Ability to build trusting relationships and stay resilient.
• Experience with homeless or vulnerable people is preferred.

Responsibilities

• Engage and build supportive relationships with residents who live in the service.
• Explain responsibilities under Licence Agreement and Good Neighbour Agreement.
• Respond to emergency situations and contact emergency services when required.
• Ensure the safety of residents and the security of the building.

Skills

De-escalation

Communication

Resilience

Vulnerable people experience

Asset-based approach

Job description

The Salvation Army Homes is seeking a Night Concierge to provide overnight on-site presence for 26 young men aged 18-25 at The Limes, Longsight, Manchester. You will maintain safety, build supportive relationships, and uphold Licence and Good Neighbour responsibilities.

Working 4 days on / 4 days off from 10pm to 8am, the role requires calm decision-making, empathy, and a proactive can-do attitude to transform lives while safeguarding residents and property.