Concierge Team Leader — Overnight Safety & Support Lead

Adullam Homes Housing Association Limited; Nottingham; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Annual leave 25 days + BH

Training & career progression

Life Assurance 4x salary

Wellbeing programmes

Thrive app access

Medicash

Blue Light Card

Refer a friend

Job summary

Adullam Homes Housing Association Limited in Nottingham is seeking a Concierge Team Leader to supervise the night and out-of-hours cover, ensuring a safe, on-site presence in our supported accommodation services. You will lead a team, uphold safeguarding and escalation processes, and contribute to the association's values and culture while delivering high-quality resident support.

This role offers stability, structured training, and opportunities for career progression within a

Qualifications

• Experience supervising a care/support team.
• Ability to provide point of contact overnight/out of hours.
• Commitment to safeguarding and escalation processes.
• Willingness to uphold the association's values and culture.

Responsibilities

• Supervise and coordinate the team to provide overnight and out-of-hours presence in supported accommodation.
• Provide effective leadership and management in line with safeguarding standards.
• Supervise staff to ensure safeguarding during out-of-hours and record information accurately.
• Contribute to the maintenance and development of the Association’s values and ethos.

Skills

Team leadership

Staff supervision

Safeguarding

Out-of-hours availability

Escalation awareness

Job description

Adullam Homes Housing Association Limited in Nottingham is seeking a Concierge Team Leader to supervise the night and out-of-hours cover, ensuring a safe, on-site presence in our supported accommodation services. You will lead a team, uphold safeguarding and escalation processes, and contribute to the association's values and culture while delivering high-quality resident support.

This role offers stability, structured training, and opportunities for career progression within a