Overnight Care Receptionist — Make a Difference (Mental Health)

Cygnet; Bury St Edmunds; On-site; GBP 27,000 - 32,000; Full time

Job summary

Cygnet Hospital Bury Hudson is seeking a confident Night Receptionist to deliver outstanding service in a lone-working role. You will work 42 hours per week from 7pm to 7am on a rota basis, including alternate weekends, supporting the care environment at the site.

We require experience as a receptionist/administrator, strong organisational skills, and solid IT proficiency. DBS check is required for successful candidates. Salary is £29,453 per annum with progression opportunities.

Qualifications

• Receptionist/administrator experience liaising with customers/clients.
• Proficient in Windows/Word/Excel/Outlook or equivalent.
• Polite, friendly & approachable with excellent communication skills.
• GCSE Maths and English qualified, with a good level of numeracy and literacy.

Responsibilities

• Provide a professional, welcoming reception experience
• Greet visitors and notify staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls and take messages where appropriate
• Sort & distribute post, and assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users and ensure all staff comply with security protocols.

Skills

Receptionist experience

Organised

Computer literacy

Microsoft Word/Excel/Outlook

Telephone systems

Communication skills

GCSE Maths & English

Confidentiality

Education

GCSE Maths and English

Job description

Cygnet Hospital Bury Hudson is seeking a confident Night Receptionist to deliver outstanding service in a lone-working role. You will work 42 hours per week from 7pm to 7am on a rota basis, including alternate weekends, supporting the care environment at the site.

We require experience as a receptionist/administrator, strong organisational skills, and solid IT proficiency. DBS check is required for successful candidates. Salary is £29,453 per annum with progression opportunities.