Over 55's Housing - Complex Manager

LGBT Jobs; Orpington; Remote; GBP 15,154,000 - 19,700,000; Part time

Job summary

Clarion Housing Group is seeking a part-time Facilities/Building Coordinator to support residents in our Over 55's housing schemes in Orpington. You will manage building access for residents, contractors and visitors, and act as key-holder to ensure security of communal areas and facilities.

As the first point of contact, you will use strong communication skills to coordinate with internal teams, provide excellent customer care, and handle emergencies while balancing workload across two sites

Qualifications

• Good communication and customer care skills.
• Ability to work with internal teams to deliver services.
• Flexible, calm under pressure and able to deal with emergencies.

Responsibilities

• Manage access and security for residents, contractors and visitors.
• Be a key-holder for the building and safeguard communal areas.
• Coordinate with other teams to deliver housing services.

Skills

Customer care

Communication

Time management

Security awareness

Job description

Highlighted points for this job

Location: Orpington - Diamond Court and Orpington - Kemsley Court

Hours: 27 hours per week

Responsibilities include managing access and security for residents, contractors, and visitors

Preferred experience in Facilities Management and knowledge of housing/building management

• Location: Orpington - Diamond Court and Orpington - Kemsley Court
• Hours: 27 hours per week

This is a great opportunity to join our team - Employer of the Year Housing Heroes Awards 2025

We're looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55's Housing schemes.

You'll be required to manage access to the building for residents, contractors and visitors, and be a key-holder for the building, ensuring security of the communal areas and facilities.

As the first point of contact for our residents, you'll have excellent communication skills, and capable of working with other internal teams to deliver services to residents so they can enjoy their homes and the wider facilities provided.

You must be flexible, calm under pressure and able to deal with emergencies. With excellent time management skills you'll be able to organise and prioritise your own workload, whilst delivering excellent services to our customers.

You'll preferably have previous experience in Facilities Management and have working knowledge and understanding of the housing/building management sector, with good IT skills on a range of systems to support this.

This is a fantastic opportunity to use your skills and experience to really make a difference to people's lives whilst expanding your skills and knowledge of the housing sector.

Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.

Applicants must be able to travel across the region as required.

This is a dual role, you will be working 20 hours at Diamond Court and 7 hours at Kemsley Court

This post is subject to Basic Criminal Record Check Clearance.

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You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.