Over 55's Housing - Complex Manager

LGBT Jobs; Hadham Cross; Remote; GBP 32,000 - 46,000; Full time

Job summary

Clarion Housing Group is seeking a dedicated Facilities Manager to oversee resident housing schemes, ensuring secure access and smooth operation of communal areas at Broadfield Close and nearby schemes. The role requires excellent communication, time management, and a background in Facilities Management or housing/building management, plus good IT skills and the ability to stay calm under pressure.

This permanent, 36 hours per week position offers opportunities to develop within Clarion's

Qualifications

• Excellent communication and time management skills required.
• Experience in Facilities Management and housing/building management preferred.
• Good IT skills and ability to work with other teams.

Responsibilities

• Manage access to the building for residents, contractors and visitors.
• Be the key-holder for the building and ensure security of the communal areas.
• Coordinate with internal teams to deliver resident services.

Skills

Communication skills

Time management

Customer service

Tools

Building access systems

Job description

Highlighted points for this job

Location: Hertfordshire - Broadfield Close

Hours: 36 hours per week

Contract Type: Permanent

Responsibilities include managing building access and ensuring security

Excellent communication and time management skills required

Experience in Facilities Management and housing/building management preferred

• Location: Hertfordshire - Broadfield Close
• Hours: 36 hours per week
• Contract Type: Permanent

This is a great opportunity to join our team - Employer of the Year Housing Heroes Awards 2025

We're looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55's Housing schemes.

You'll be required to manage access to the building for residents, contractors and visitors, and be a key-holder for the building, ensuring security of the communal areas and facilities.

As the first point of contact for our residents, you'll have excellent communication skills, and capable of working with other internal teams to deliver services to residents so they can enjoy their homes and the wider facilities provided.

You must be flexible, calm under pressure and able to deal with emergencies. With excellent time management skills you'll be able to organise and prioritise your own workload, whilst delivering excellent services to our customers.

You'll preferably have previous experience in Facilities Management and have working knowledge and understanding of the housing/building management sector, with good IT skills on a range of systems to support this.

This is a fantastic opportunity to use your skills and experience to really make a difference to people's lives whilst expanding your skills and knowledge of the housing sector.

Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying.

Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.

Closing Date: Monday 26th October 2026 at midnight.

Applicants must be able to travel across the region as required.

Although based at Broadfield Close, you will also be covering another scheme which is in walking distance from Broadfield Close.

This post is subject to Basic Criminal Record Check Clearance.

At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.