Outreach Support Worker

Peabody View All Jobs; Roydon; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Enhanced DBS check

25 days annual holiday

2 volunteering days per year

Flexible benefits package (healthcare,

Life assurance 4x salary

Up to 10% pension contribution

Job summary

Peabody is seeking a part-time Outreach Support Worker to assist vulnerable individuals across the Epping and Harlow area in Essex. You will visit customers at home to sustain tenancies and build essential life skills, and help with welfare benefits while liaising with external agencies for timely support.

You will provide empathetic crisis intervention when needed, fostering confidence and independence. A DBS check is required, and a valid UK driving licence with access to a vehicle is

Qualifications

• Has experience (professional or voluntary) in a supportive role.
• Has worked with individuals facing mental health, health-related, or employment challenges.
• Understands housing support needs and welfare benefits.
• Can provide pre-tenancy advice and ongoing tenancy support.
• Communicates clearly and solves problems with confidence.
• Holds a valid UK driving licence and has access to a vehicle.
• Enhanced DBS check (required for community-based work).
• 25 days' annual holiday (plus bank holidays).
• 2 paid volunteering days each year.
• Flexible benefits including healthcare, dental, vouchers, and more.
• Life assurance at 4x salary, Up to 10% pension contribution.

Responsibilities

• Visit customers in their homes, helping them maintain tenancies and build life skills.
• Support with navigating welfare benefits, accessing services, and building confidence.
• Liaise with external agencies to ensure customers get the right support at the right time.
• Provide crisis intervention when needed with empathy and professionalism.

Skills

Compassionate

Proactive

Clear communication

Problem solving

Travel flexibility

Job description

We're looking for a part time Outreach Support Worker to join us on a fixed term contract, to support vulnerable individuals across the Epping and Harlow area of Essex. You'll be helping people overcome challenges related to mental health, physical health, and employment. What your day might look like

• Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
• Support individuals with navigating welfare benefits, accessing services, and building confidence.
• Liaise with external agencies to ensure customers get the right support at the right time.
• Provide crisis intervention when needed, always with empathy and professionalism.

What makes this role special

Please note, this isn't a personal care worker role. This is a role where it's about empowering people, not doing things for them. You'll help customers build resilience, develop skills, and take control of their lives. You'll be their cheerleader, guide and advocate. You'll be part of a passionate team that's committed to helping people flourish, and you'll have the freedom to work independently while making a real impact. A role where your support creates independence. Could it be you?

Are you someone who's compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this could be the perfect role for you.

• Has experience (professional or voluntary) in a supportive role
• Has worked with individuals facing mental health, health-related, or employment challenges
• Understands housing support needs and welfare benefits
• Can provide pre-tenancy advice and ongoing tenancy support
• Communicates clearly and solves problems with confidence
• Holds a valid UK driving licence and has access to a vehicle
• Is happy to undergo an Enhanced DBS check, The role is community based, so you will need to hold a valid UK driving licence and has access to a vehicle, to be able to travel around the community. 25 days' annual holiday (plus bank holidays)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution