Empowerment Outreach Support Worker (Part-Time)

Peabody View All Jobs; Roydon; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Enhanced DBS check

25 days annual holiday

2 volunteering days per year

Flexible benefits package (healthcare,

Life assurance 4x salary

Up to 10% pension contribution

Job summary

Peabody is seeking a part-time Outreach Support Worker to assist vulnerable individuals across the Epping and Harlow area in Essex. You will visit customers at home to sustain tenancies and build essential life skills, and help with welfare benefits while liaising with external agencies for timely support.

You will provide empathetic crisis intervention when needed, fostering confidence and independence. A DBS check is required, and a valid UK driving licence with access to a vehicle is

Qualifications

• Has experience (professional or voluntary) in a supportive role.
• Has worked with individuals facing mental health, health-related, or employment challenges.
• Understands housing support needs and welfare benefits.
• Can provide pre-tenancy advice and ongoing tenancy support.
• Communicates clearly and solves problems with confidence.
• Holds a valid UK driving licence and has access to a vehicle.
• Enhanced DBS check (required for community-based work).
• 25 days' annual holiday (plus bank holidays).
• 2 paid volunteering days each year.
• Flexible benefits including healthcare, dental, vouchers, and more.
• Life assurance at 4x salary, Up to 10% pension contribution.

Responsibilities

• Visit customers in their homes, helping them maintain tenancies and build life skills.
• Support with navigating welfare benefits, accessing services, and building confidence.
• Liaise with external agencies to ensure customers get the right support at the right time.
• Provide crisis intervention when needed with empathy and professionalism.

Skills

Compassionate

Proactive

Clear communication

Problem solving

Travel flexibility

Job description

Peabody is seeking a part-time Outreach Support Worker to assist vulnerable individuals across the Epping and Harlow area in Essex. You will visit customers at home to sustain tenancies and build essential life skills, and help with welfare benefits while liaising with external agencies for timely support.

You will provide empathetic crisis intervention when needed, fostering confidence and independence. A DBS check is required, and a valid UK driving licence with access to a vehicle is