Outpatient Receptionist - Caring NHS Front Desk

Bristol NHS Foundation Trust; Bristol; Presencial; GBP 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working

Descripción de la vacante

The Bristol NHS Foundation Trust is recruiting an Outpatient Receptionist (Band 2) for the North Bristol/University Hospitals Bristol and Weston merger site in Bristol. You will greet patients and families, prepare clinics and perform general clerical duties under supervision of the outpatient reception team leader.

We welcome applicants with NHS reception experience, strong IT and communication skills, and a commitment to equality of opportunity.

Formación

• Clerical/administration experience including filing and/or reception.
• Previous NHS experience.
• Previous receptionist experience in a healthcare or public setting.
• Educated to GCSE, grade C or above (or equivalent) in English Language and Maths.
• Fluent English as a requirement for the role.

Responsabilidades

• Greeting and arriving patients and their families, clinic preparation and general clerical duties under the supervision of the outpatient reception team leader.
• Liaise with wards, clinical staff, GPs and Trust support staff in person, via telephone and email as necessary.
• Maintain waiting areas and patient information materials; filing, post and diary management.
• Attend meetings as required by the line manager.
• Support in events such as major incidents as needed.

Conocimientos

Excellent/professional telephone/re接 e

Flexible approach to duties

Work under pressure

Good IT skills

Confident in difficult conversations

Teamwork

Independent worker

Educación

GCSE English and Maths

Herramientas

Microsoft Office

Descripción del empleo

The Bristol NHS Foundation Trust is recruiting an Outpatient Receptionist (Band 2) for the North Bristol/University Hospitals Bristol and Weston merger site in Bristol. You will greet patients and families, prepare clinics and perform general clerical duties under supervision of the outpatient reception team leader.

We welcome applicants with NHS reception experience, strong IT and communication skills, and a commitment to equality of opportunity.