Outpatient Receptionist- Admin Support

NHS Jobs; Coventry; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Travel expenses paid

Job summary

Coventry and Warwickshire Partnership Trust is seeking an administrator to support outpatient services. You will handle phone calls and face-to-face queries, using Microsoft Office and in-house systems, with training provided.

The role emphasizes compassionate, clear communication with patients and staff, and you may travel locally for training with travel expenses paid.

Qualifications

• Knowledge and experience of using Microsoft Office systems is essential.
• Experience in busy outpatients service desirable but not essential.
• Excellent communications skills, with confidence to speak to people sensitively and compassionately via phone and face to face.

Skills

Microsoft Office

Tools

SystmOne

Job description

Skills and Experience: Knowledge and experience of using Microsoft Office systems is essential, whilst training will be provided for in-house systems and processes such asSystmOne, etc. Previous experience of working within a busy outpatients service is desirable but not essential. You will need to demonstrate excellent communications skills, with confidence to speak to people sensitively and compassionately via phone calls and face to face, on a daily basis. You may be required to travel to attend training, for which travel expenses would be paid.

Coventry and Warwickshire Partnership Trust