Outpatient Reception & Admin Support (Mental Health)

Coventry and Warwickshire Partnership Trust; Coventry; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Generous annual leave

Learning and development opportunities

Salary sacrifice schemes (car, Cycle,

NHS discounts

Wellbeing support

Staff networks and support groups

Job summary

Coventry and Warwickshire Partnership NHS Trust is seeking an Outpatient Receptionist/Admin Support for Woodend Health Centre in Coventry. The role involves reception duties, handling patient and clinician queries, and data entry into SystmOne within a busy outpatient service.

Ideal candidates will have admin/reception experience, excellent communication skills, and a willingness to travel for training. The position offers generous benefits and development opportunities within the NHS.

Qualifications

• Knowledge and experience of using Microsoft Office systems is essential.
• Previous experience in a busy outpatients service is desirable.

Responsibilities

• Providing effective reception support within a busy out-patients service, dealing with patient facing and clinical team queries, and managing complex phone queries and message taking.
• Accurate data inputting/management of the electronic care records system (SystmOne), managing clinic room bookings, sending appointment letters, scanning, uploading, printing, and other general admin duties.

Skills

Microsoft Office

Reception experience

Communication skills

Phone/face-to-face communication

Tools

SystmOne

Job description

Coventry and Warwickshire Partnership NHS Trust is seeking an Outpatient Receptionist/Admin Support for Woodend Health Centre in Coventry. The role involves reception duties, handling patient and clinician queries, and data entry into SystmOne within a busy outpatient service.

Ideal candidates will have admin/reception experience, excellent communication skills, and a willingness to travel for training. The position offers generous benefits and development opportunities within the NHS.