Outpatient Pharmacy Receptionist – Patient Care

Chesterfield Royal; Chesterfield; Remote; GBP 23,000 - 28,000; Full time

Job summary

Chesterfield Royal Hospital NHS Foundation Trust is seeking a customer-focused Pharmacy Receptionist to join a busy outpatient prescription service. This full-time role (37.5 hours per week) is a 23-month fixed term contract based at Chesterfield.

The ideal candidate will have excellent communication, strong organisational skills and a commitment to delivering outstanding patient care in a fast-paced environment. Training and support are provided within a collaborative team setting.

Qualifications

• English and Maths GCSE A-C/4-9 or equivalent.
• Excellent communication and interpersonal skills.
• Good organisational skills.

Responsibilities

• Receiving and processing prescriptions promptly and accurately.
• Registering prescription requests onto the PTS system in line with established procedures.
• Responding to telephone enquiries from patients, carers and healthcare professionals in a professional and compassionate manner.
• Maintaining accurate and up-to-date patient information, ensuring confidentiality and data quality at all times.
• Working closely with colleagues to deliver an efficient and responsive service.

Skills

Excellent communication

Good organisational skills

Education

English and Maths GCSE A-C/4-9 or equivalent

Job description

Chesterfield Royal Hospital NHS Foundation Trust is seeking a customer-focused Pharmacy Receptionist to join a busy outpatient prescription service. This full-time role (37.5 hours per week) is a 23-month fixed term contract based at Chesterfield.

The ideal candidate will have excellent communication, strong organisational skills and a commitment to delivering outstanding patient care in a fast-paced environment. Training and support are provided within a collaborative team setting.