Pharmacy receptionist

Chesterfield Royal; Chesterfield; Remote; GBP 23,000 - 28,000; Full time

Job summary

Chesterfield Royal Hospital NHS Foundation Trust is seeking a customer-focused Pharmacy Receptionist to join a busy outpatient prescription service. This full-time role (37.5 hours per week) is a 23-month fixed term contract based at Chesterfield.

The ideal candidate will have excellent communication, strong organisational skills and a commitment to delivering outstanding patient care in a fast-paced environment. Training and support are provided within a collaborative team setting.

Qualifications

• English and Maths GCSE A-C/4-9 or equivalent.
• Excellent communication and interpersonal skills.
• Good organisational skills.

Responsibilities

• Receiving and processing prescriptions promptly and accurately.
• Registering prescription requests onto the PTS system in line with established procedures.
• Responding to telephone enquiries from patients, carers and healthcare professionals in a professional and compassionate manner.
• Maintaining accurate and up-to-date patient information, ensuring confidentiality and data quality at all times.
• Working closely with colleagues to deliver an efficient and responsive service.

Skills

Excellent communication

Good organisational skills

Education

English and Maths GCSE A-C/4-9 or equivalent

Job description

CRH offers a wide range of exciting and rewarding opportunities for people who are passionate about providing exceptional patient care.With more than 350 different careers on offer there is a job for you no matter what your interests, skills, or qualifications.

Main area Pharmacy Receptionist Grade NHS AfC: Band 2 Contract 23 months (Fixed term) Hours Full time - 37.5 hours per week (Monday to Friday) Job ref 166-DCSC-8288712A

Site Chesterfield Royal Hospital Town Chesterfield Salary £25,272 per annum Salary period Yearly Closing 10/11/2026 08:00

Job overview

We are looking for a customer-focused individual to join our team in a busy healthcare environment. This is an exciting opportunity to play a vital role in supporting patients and ensuring the smooth operation of our outpatient prescription service.

The successful candidate will have excellent communication and interpersonal skills, with a commitment to providing outstanding customer service in a fast-paced environment. You will be able to remain calm and professional when managing competing priorities and challenging situations, while maintaining a high level of accuracy and attention to detail.

If you are passionate about delivering excellent patient care and enjoy working as part of a supportive team, we would love to hear from you.

This is a 2 year fixed term contract and a full-time position.

Main duties of the job

Key Responsibilities

• Receiving and processing prescriptions promptly and accurately.
• Registering prescription requests onto the PTS system in line with established procedures.
• Responding to telephone enquiries from patients, carers and healthcare professionals in a professional and compassionate manner.
• Maintaining accurate and up-to-date patient information, ensuring confidentiality and data quality at all times.
• Working closely with colleagues to deliver an efficient and responsive service.

Working for our organisation

Our Vision is to be a first-class provider of sustainable healthcare services, delivering the best possible care for our patients; and being a great place to work for our people. Our Proud to CARE philosophy supports this vision. As members of staff we will always:

• Show COMPASSION– treating everyone with kindness – welcoming diversity and inclusion, considering individual needs; and challenging inappropriate behaviours outside of our values
• AMBITION– Aspiring to be the best – reaching high standards, providing exceptional care and services; and achieving measurable improvements in people’s health and wellbeing
• RESPECT– Valuing and appreciating everyone – listening, learning and acting on their experiences, being open and honest; and recognising that working with others brings benefits
• ENCOURAGEMENT– Opportunities for all – supporting education and development, helping people to bring their improvement ideas to life and speak‑up; and getting everyone involved in our future

Detailed job description and main responsibilities

Please refer to the Job Description and Person Specification for the full duties of the role.

Qualifications

• English and Maths GCSE A-C/4-9 or equivalent

Skills

• good organisational skills

UK Points-based immigration system

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from 1 January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self‑assess the likelihood of obtaining a Certificate of Sponsorship here Work in the UK - GOV.UK (www.gov.uk) .

It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)

If you are applying for a vacancy in health or adult social care, you may be eligible to apply for the Health and Care Worker visa instead, which is cheaper to apply for and you do not need to pay the annual immigration health surcharge.

Communications

Communications throughout the application process will be via e‑mail therefore please check your e‑mail account and Trac account regularly. References are also requested by e‑mail (where possible). Therefore to speed up the recruitment process please provide an email address for all referees when completing your application form.

If you require any support in completing the application form, please do not hesitate to contact the HR Support Services team on 01246 513177 and we will be happy to provide assistance.

Please see the attached documents and links in relation to working for Chesterfield Royal Hospital NHS Foundation Trust. In particular, the general conditions of employment and benefits of working for the trust.

This role is part of the integrated health and social care community across Derbyshire, where there are many opportunities to work across different locations and providers developing new and different skills. Whilst this role is initially based in Chesterfield there may be future opportunities to be based at different locations within the health and social care community which we may talk to you about in the future.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Aqeeb Pervaiz Job title Dispensary Manager Email address [e-mail] Telephone number 01246 516353 Additional information

For an informal chat and to arrange a visit, please call Aqeeb Pervaiz or Helen Gregory 01246 516353

Opening hours:8.30am-5pm, Monday-Friday