Outpatient Clinic Operations Coordinator

Bristol NHS Foundation Trust; West of England; On-site; GBP 21,000 - 25,000; Full time

Job summary

Bristol NHS Foundation Trust is seeking a Clinic Coordinator within the Clinical Psychology team to deliver high-quality administrative support for outpatient services. You will coordinate appointments, referrals and patient communications, ensuring efficient clinic capacity and a positive patient experience.

The role involves maintaining records, arranging interpreter services, and working closely with clinical and administrative staff to ensure smooth running of clinics.

Qualifications

• GCSE English and Maths at least a C grade or equivalent
• Business and Administration Level 3 NVQ or equivalent experience
• Experience of NHS environment is advantageous

Responsibilities

• Coordinate and manage outpatient appointments and referrals.
• Maintain accurate patient administration records and clinic schedules.
• Provide high-quality customer service and assist clinical and admin teams.

Skills

Polite interpersonal skills

Communication under pressure

Teamwork

Initiative

IT skills

Outpatient policies

Education

GCSE English

Business and Administration Level 3 NVQ

Tools

Patient Administration System

Job description

Bristol NHS Foundation Trust is seeking a Clinic Coordinator within the Clinical Psychology team to deliver high-quality administrative support for outpatient services. You will coordinate appointments, referrals and patient communications, ensuring efficient clinic capacity and a positive patient experience.

The role involves maintaining records, arranging interpreter services, and working closely with clinical and administrative staff to ensure smooth running of clinics.