Outpatient Care Coordinator: Clinics & Billing

IMPERIAL COLLEGE HEALTHCARE NHS TRUST; Greater London; Presencial; GBP 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career development

Flexible working

Wellbeing programmes

Staff recognition scheme

Cycle to Work

Car lease schemes

Season ticket loan

Onsite leisure facilities

Descripción de la vacante

Imperial College Healthcare NHS Trust is seeking an Outpatient Coordinator to support the Lindo Wing. You will set up outpatient clinics, manage billing, and liaise with nursing staff and other hospital departments to ensure smooth patient flow and accurate invoicing.

The role requires exceptional customer service, attention to detail, and the ability to work both independently and as part of a team in a busy healthcare environment. Training on ICHIS/Compucare will be provided where needed.

Formación

• Exceptional customer care skills are essential.
• Experience in a busy healthcare setting would be an advantage.
• Ability to work as part of a team and liaise with multiple hospital departments.

Responsabilidades

• Set up outpatient clinics and manage appointments.
• Handle invoicing and billing for outpatient services.
• Register patients on ICHIS and Compucare; identify charges and generate invoices.
• Process outpatients invoices and collect payments after 5pm as required.
• Liaise with nursing staff to coordinate investigations and follow-up appointments.

Conocimientos

Customer service

Attention to detail

Teamwork

Healthcare administration

Billing/invoicing

Herramientas

ICHIS

Compucare

Descripción del empleo

Imperial College Healthcare NHS Trust is seeking an Outpatient Coordinator to support the Lindo Wing. You will set up outpatient clinics, manage billing, and liaise with nursing staff and other hospital departments to ensure smooth patient flow and accurate invoicing.

The role requires exceptional customer service, attention to detail, and the ability to work both independently and as part of a team in a busy healthcare environment. Training on ICHIS/Compucare will be provided where needed.