Outpatient Bookings Administrator | Efficient Scheduling

Nuffield Health Group; Hereford; Vor Ort; GBP 23.000 - 28.000; Vollzeit

Zusammenfassung

Nuffield Health Hereford Hospital is seeking a proactive Bookings Administrator to manage outpatient referrals, appointments and clinic schedules. You will handle email requests, coordinate room and consultant availability, and maintain accurate data across systems.

The role requires a customer-focused approach, NVQ level 2 in Business and Administration or equivalent, and experience in a frontline environment. 37.5 hours weekly, permanent full-time contract, with a salary of £25,038 per annum.

Qualifikationen

• NVQ level 2 in Business and Administration or equivalent.
• Experience in a customer facing environment.
• Ability to prepare standard and ad-hoc reports as required.

Aufgaben

• Administer a large volume of email requests from referrals to appointments.
• Co-ordinate availability of rooms and consultants.
• Create, alter or cancel clinics to support business needs.
• Provide friendly, efficient customer service via face-to-face, telephone and email.

Kenntnisse

Empathy

Attention to detail

Customer service

Ausbildung

NVQ level 2 in Business and Administration

Jobbeschreibung

Nuffield Health Hereford Hospital is seeking a proactive Bookings Administrator to manage outpatient referrals, appointments and clinic schedules. You will handle email requests, coordinate room and consultant availability, and maintain accurate data across systems.

The role requires a customer-focused approach, NVQ level 2 in Business and Administration or equivalent, and experience in a frontline environment. 37.5 hours weekly, permanent full-time contract, with a salary of £25,038 per annum.