Flexible Part-Time Bookings Administrator (Bank)

Nuffield Health Group; Chandler's Ford; Presencial; GBP 15.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Discounted gym membership

Holiday entitlement

Pension scheme

Descripción de la vacante

Nuffield Health's Wessex Hospital is seeking a Part-time Bookings Administrator to manage a high volume of email referrals and appointment requests. The role supports the administration team to ensure service standards are met and patients receive smooth, timely scheduling.

You should have customer-facing experience and ideally an NVQ Level 2 in Business and Administration. Benefits include holiday, pension and a discounted gym membership, while working hours align with 8am–6pm, Monday to

Formación

• NVQ level 2 in Business & Administration or equivalent
• Experience in a customer facing environment
• Willingness to work in a bank contract role (ad-hoc hours)

Responsabilidades

• Manage a large volume of email requests from referrals to appointments
• Ensure service deliverables are met and exceed customer expectations
• Prepare standard and ad-hoc reports for the department
• Handle appointment bookings and changes
• Coordinate availability of rooms and consultants
• Create, alter or cancel clinics as required to support business needs

Conocimientos

Empathy

Attention to detail

Customer service

Data entry

Educación

NVQ Level 2 in Business & Administration

Descripción del empleo

Nuffield Health's Wessex Hospital is seeking a Part-time Bookings Administrator to manage a high volume of email referrals and appointment requests. The role supports the administration team to ensure service standards are met and patients receive smooth, timely scheduling.

You should have customer-facing experience and ideally an NVQ Level 2 in Business and Administration. Benefits include holiday, pension and a discounted gym membership, while working hours align with 8am–6pm, Monday to