Outpatient Admin Coordinator – Flexible Hours

Leeds Teaching Hospitals NHS Trust; Leeds; On-site; GBP 22,000 - 28,000; Part time

Job summary

Leeds Teaching Hospital NHS Trust is seeking an organized Clerical Officer to support Outpatient clinics at Seacroft Hospital. You will handle front desk reception, appointment bookings and patient inquiries, using our Patient Administration System to keep records accurate and timely.

The role requires reliability, flexibility and the ability to work well in a busy, multi-site environment, including collaboration with nursing, switchboard and other clinical services.

Qualifications

• Literacy and numeracy skills required for accurate record-keeping, appointment management and receptionist duties.
• Commitment to undertake mandatory and role-specific training as required, including changes and developments.
• Clear insight into duties and responsibilities of the post and its impact on patient experience and service quality.

Responsibilities

• Provide front of house reception support and book patient appointments in person and by telephone.
• Carry out administration tasks using the Patient Administration System and ensure paperwork is prepared ahead of Outpatient appointments.
• Work as part of a clerical officer team across multiple reception areas and locations as needed.

Skills

Literacy

Numeracy

Mandatory training

Role-specific training

Self-motivation

Reliability

Timekeeping

Flexibility

Keyboard skills

Interpersonal skills

Independent working

Teamwork

Job description

Leeds Teaching Hospital NHS Trust is seeking an organized Clerical Officer to support Outpatient clinics at Seacroft Hospital. You will handle front desk reception, appointment bookings and patient inquiries, using our Patient Administration System to keep records accurate and timely.

The role requires reliability, flexibility and the ability to work well in a busy, multi-site environment, including collaboration with nursing, switchboard and other clinical services.