Outpatient Admin Supervisor: Training & Access

Leeds Teaching Hospitals; Leeds; On-site; GBP 26,000 - 34,000; Full time

Job summary

Leeds Teaching Hospitals NHS Trust is seeking friendly, flexible admin staff to join the Outpatient Administration team at the Leeds Chest Clinic. You will work with administrators, secretaries, doctors and nurses to support patient bookings and clinic delivery.

The role requires supervisory skills, strong communication and numeracy, and experience with patient administration systems. Full training and professional development are provided in a supportive environment.

Qualifications

• GCSE English and Maths (grade C or above) is required.
• Experience in patient administration and healthcare settings is preferred.
• Strong communication, numeracy and IT skills are essential.
• Willingness to undergo training and supervise others.

Responsibilities

• Supervise, train and develop admin staff within the Centre.
• Ensure patient bookings are processed effectively and timely.
• Monitor waiting times and validate clinic schedules.
• Manage attendance and cover reception duties as needed.
• Maintain accurate records in the Patient Administration System (PAS).
• Handle post, correspondence and stock levels daily.

Skills

Supervisory skills

Communication skills

Administrative skills

Teamwork

Ability to meet deadlines

Customer-facing experience

Training and development

Education

GCSE English and Maths grade C or above

Supervisory certificate (desirable)

Tools

PAS (Patient Administration System)

Windows IT applications

Job description

Leeds Teaching Hospitals NHS Trust is seeking friendly, flexible admin staff to join the Outpatient Administration team at the Leeds Chest Clinic. You will work with administrators, secretaries, doctors and nurses to support patient bookings and clinic delivery.

The role requires supervisory skills, strong communication and numeracy, and experience with patient administration systems. Full training and professional development are provided in a supportive environment.