Outlet - UK Store Manager

CLARK'S; Gretna; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Store Bonus Scheme

Clarks Discount Card

Holiday Pay

Life Assurance

Retail Trust

Health Cash Plan

Eyecare Vouchers

Clarks Workplace Pension

Job summary

CLARK'S in Gretna is seeking a Store Manager to lead the store team, drive sales, and deliver outstanding customer service, with a passion for retail and people leadership.

You will oversee daily operations, recruit and develop staff, manage stock and cash handling, monitor KPIs, and implement effective merchandising. A 7-day shift pattern, including weekends and Bank Holidays, is required in this fast-paced environment.

Qualifications

• Proven management experience in a retail environment.
• Strong leadership and customer service skills.
• Willingness to work a 7-day shift pattern, including weekends and bank holidays.
• Excellent communication and team-motivation abilities.
• Proficient with POS systems and basic office tools.

Responsibilities

• Lead, motivate, and manage the store team to achieve sales targets and deliver outstanding customer service
• Oversee daily store operations, including opening/closing procedures, inventory management, merchandising, and cash handling
• Recruit, train, schedule, and develop team members to maximize performance and engagement
• Monitor KPIs, analyse sales reports, and implement strategies to increase revenue and profitability

Skills

Leadership

Customer service

Communication

Team management

Tools

POS systems

Microsoft Office/Google Workspace

Job description

Store Manager

Why join us?

We’re more than just a shoe brand—we have been at the forefront of innovative shoemaking since its foundation in 1825. That’s right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you!

About the role

• Lead, motivate, and manage the store team to achieve sales targets and deliver outstanding customer service
• Oversee daily store operations, including opening/closing procedures, inventory management, merchandising, and cash handling
• Recruit, train, schedule, and develop team members to maximize performance and engagement
• Monitor KPIs, analyse sales reports, and implement strategies to increase revenue and profitability

We’re looking for someone with

• Proven management experience in a retail environment, leading a team in a fast-paced setting.
• A passion for retail and a proven track record of delivering excellent results.
• Flexibility to work a 7-day shift pattern, including weekends and bank holidays.
• Strong communication and leadership skills to engage and motivate your team.
• Proficient with POS systems and basic Microsoft Office/Google Workspace tools

Benefits

We reward our Store Managers with a comprehensive package, including:

• Retail Trust
• Life Assurance
• Clarks Discount Card
• Store Bonus Scheme
• Holiday Pay
• Clarks Workplace Pension
• Eyecare Vouchers
• Health Cash Plan (SimplyHealth)

Join us and bring your positive energy to Clarks – where every day is an adventure!