OT Field Engineer

Anglian Water Services Ltd; Grimsby; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading utility service provider in Grimsby is looking for a skilled technician to manage repairs, maintenance, and modernization of operational technology systems. The ideal candidate will possess HNC/HND qualifications and experience with PLC programming. This role offers personal health care, generous leave, a competitive pension scheme, and a strong commitment to employee development. Join us to help improve our essential services while enjoying a flexible working culture.

Benefits

Personal private health care

25 days annual leave

Business use of company van

Competitive pension scheme

Bonus scheme

Flexible benefits

Life Assurance

Personal Accident cover

Paid time off for health

Excellent Family Leave package

Qualifications

• Educated to HNC/HND or equivalent level.
• Experience with telemetry outstation hardware and software.
• Understanding of industrial OT cybersecurity principles.

Responsibilities

• Diagnostics and repair of OT field hardware.
• Undertake preventive maintenance on systems/networks.
• Support operational teams during maintenance activities.
• Perform firmware and software upgrades.

Skills

Programming and fault finding of PLCs

Troubleshooting and resolving technical problems

Knowledge of industrial control networks

Understanding of IP networking principles

Education

HNC/HND or equivalent in Electrical/Instrumentation

City and Guilds / NVQ level 3 electrical qualification

Job description

Responsibilities

• Diagnostics, repair and replacement of OT field hardware to include Telemetry outstations and associated I/O modules, Power supplies, PLCs and HMIs, Industrial Control Systems (ICS), Modems, Routers and Switches.
• Undertake minor modifications to process automation and control systems as required to support regulatory compliance and process continuity.
• Undertake preventive maintenance activities on OT field hardware, systems/networks.
• Perform firmware and software upgrades/patching of OT equipment to maintain security controls and compliance.
• Support Water and Water Recycling operational teams during planned maintenance activities to ensure OT assets are correctly shut down and brought back online to mitigate operational impact.
• Undertake site surveys, installation and commissioning of OT hardware, systems and networks.
• Perform minor PLC modifications and Telemetry IO wiring changes to support the introduction of new instrumentation and plant.
• Provide technical on‑site support to OT framework partners for the service integration of new, and or modified OT field hardware, software, systems and networks.
• Undertake post installation quality assurance audits of new, or modified OT installations to ensure they adhere to defined standards.

Qualifications

• Ideally be educated to HNC/HND (or equivalent) level or have time served experience in maintenance, commissioning or field service of electrical, instrumentation or telecommunications systems with a City and Guilds /NVQ level 3 electrical qualification.
• Experience of, and or formal training in programming and fault finding of Programmable Logic Controller (PLC) or process control equipment would be an advantage, alongside some of the following;
• Ideally educated to at least ONC/HNC level in Electrical, Electronic, or Control Engineering (or equivalent experience).
• Practical experience with the maintenance and repair of telemetry outstation hardware and software.
• Proven ability to methodically troubleshoot and resolve complex technical problems across integrated hardware and software systems.
• Demonstrated understanding and knowledge of PLC and HMI hardware and software, with specific experience in vendor platforms such as Rockwell and/or Schneider Electric.
• Familiarity with site‑level SCADA systems, ideally including Rockwell platforms.
• Understanding and knowledge of industrial control networks and protocols (e.g., Ethernet, Fieldbus, RS232/485).
• Understanding of IP networking principles (Ethernet/LAN/WAN) and IP addressing fundamentals.
• Knowledge of communication technologies relevant to dispersed sites (e.g., radio, mobile, ADSL).
• Familiarity with industrial (OT) cybersecurity principles and controls.
• Good working knowledge of DC/AC supplies, Uninterruptible Power Supply (UPS) systems, and Low Voltage (LV) electrical distribution installations.

Benefits

• Personal private health care.
• 25 days annual leave – rising with length of service.
• Business use of company van plus access to tools and all uniform and PPE.
• Competitive pension scheme – Anglian Water double-matches your contributions up to 6% (we put in 18% total).
• Bonus scheme.
• Flexible benefits to support your wellbeing and lifestyle.
• A flexible working culture.
• Life Assurance at eight times your salary.
• Personal Accident cover – up to 5x your salary.
• Paid time off when you're physically and mentally unwell.
• An excellent Family Leave package – to help you support your family.

We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential. We also take Health and Safety very seriously in everything that we do through one of our key values "Safer Every Day".