Organisational Support Officer

Civil Nuclear Constabulary; Hartlepool; On-site; GBP 14,000 - 29,000; Part time

Job summary

The Civil Nuclear Constabulary is seeking an Operational Support Officer based in Hartlepool. This part-time role involves providing administrative support, managing inquiries, and coordinating meetings while ensuring high standards of confidentiality and customer service. The position offers a competitive salary and a generous benefits package, including annual leave and pension contributions.

Benefits

27.5 days annual leave plus Bank Holidays

Generous pension scheme

Flexi-time working scheme

Bonus scheme based on performance

Discounts through Blue Light Card scheme

Subsidised on-site restaurant

Free parking on site

Enhanced family friendly policies

Cycle to Work scheme

Qualifications

• Confident IT user with experience of common office systems.
• Self-motivated, flexible, and able to work unsupervised.
• Experience of coordinating meetings and record management.

Responsibilities

• Provide efficient support service as first point of contact.
• Manage suppliers and relationships, raising purchase orders.
• Prepare paperwork and produce reports and forecasts.

Skills

IT proficiency

Interpersonal skills

Organizational skills

Communication skills

Education

Business Administration qualifications

Job description

Based at Hartlepool, County Durham

Salary up to £28,531 per annum plus a generous benefits package

Permanent, Part-Time (18.5 hours per week)

The Civil Nuclear Constabulary (CNC) is an armed police service dedicated to the nuclear industry. Our vision is to be recognised as a provider of a world-class service for the protection of nuclear material and facilities. Given the critical nature of our work, it’s vital that we recruit skilled and committed individuals to our team.

We are looking for an Operational Support Officer to provide an efficient and effective support service. You’ll be the first point of contact for business related enquiries, and you’ll gain an in-depth knowledge of the organisation and its processes whilst working with collaborators and customers, both internal and external. Administration will be a big part of your role; including venue, travel and equipment booking and preparation of paperwork. You'll use the information in our systems to produce reports and forecasts. You'll work collaboratively with colleagues to build relationships across the organisation, manage suppliers and the relationships with them, raising purchase orders and collating financial management requests and queries.

What we're looking for:

• Confident IT user with experience of common office systems, procedures, equipment and facilities
• Hold or be willing to work toward Business Administration qualifications.
• Self-motivated, flexible and able to work unsupervised and as part of a team, solve problems and make decisions with excellent interpersonal and organisational skills, with the ability to organise and prioritise a heavy and varied workload.
• Experience of co-ordinating meetings and record management systems; with an eye for detail and accuracy.
• Excellent communication and customer service skills both written and verbal, at all levels and with external partnerships.
• Able to handle sensitive and confidential information with discretion and integrity.

Interested?

If you're interested in applying for this role, please upload your CV and cover letter to evidence your experience and skills against the criteria listed above.

If you would like the full job description, or if you have any questions please contact our team at [e-mail].

This is a part time role working 18.5 hours per week, your preferred working pattern can be discussed further at interview and offer stage.

As police staff the public expect us to display the highest standards, values and professional qualities at all times. The CNC values and Code of Ethics applies to all police staff and sets out the principles and standards of behaviour we expect to see, and you are responsible for displaying and delivering these to the highest standards.

Benefits of working for the CNC:

• 27.5 days annual leave (rising annually after 2 years’ service) plus Bank Holidays
• Additional 30 minutes time worked during the week to accrue additional leave, which can be used for period between Christmas and New Year
• Generous pension scheme (20.7% employer contribution, 8.2% employee contribution). The minimum employer contribution for this grade is £5,310 per year, and minimum employee contribution of £2,103 per year giving a total minimum annual pension contribution of £7,413!
• Flexi-time working scheme
• Bonus scheme – dependent on organisational performance, up to a maximum of 7% of salary
• Staff can join the national Blue Light Card scheme which offers discounts on a variety of products and services to those working in the emergency services, NHS and Armed Forces
• Subsidised Costa Coffee and restaurant on-site
• Free parking on site
• Enhanced family friendly and wellbeing policies
• Cycle to Work scheme

Equality, Diversity and Inclusion are central to the values of our organisation. At the CNC, we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work.

Through the dedicated commitment of our affinity networks, ED&I team and wider HR departments, we are on a journey to embed our ED&I commitments, ensuring the CNC is an employer of choice; where everyone feels included.

Please review the video links below which will give you an overview of the vetting process that you will be required to go through if you are successful in your application to join the CNC:

• Vetting: An Overview - https://youtu.be/lRit8RA7Zpo
• Vetting and Finances - https://youtu.be/JmZP7r-9MEE
• Vetting and Life Experiences - https://youtu.be/jVPHvgpB8nc