Order Processor

Rubicon Recruitment Agency; Poole; Presencial; GBP 28 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

30 days holiday

Profit share bonus

Sick pay

Employee assistance programme

Eye care reimbursement

Free lunch Fridays

Perks at Work

Cycle to Work

Free onsite parking

EV charging points

Social events

Resumo da oferta

Rubicon Recruitment Agency in Poole is seeking an Order Processor to handle orders from entry to delivery in a permanent role. You will ensure accuracy, meet customer requirements, and collaborate with the account support team to keep expectations aligned.

This role offers a supportive office environment, and benefits including holidays, bonuses, sick pay, eye care, lunch Fridays, and parking with EV charging.

Qualificações

• Previous experience in order processing or sales administration.
• Proficient with computer systems, order entry, data entry and CRM.
• Customer-focused approach to handling enquiries.
• Strong attention to detail and ability to multitask.

Responsabilidades

• Processing sales orders accurately and efficiently from entry through to delivery.
• Checking that every order is complete, correct and meets customer requirements.
• Working closely with the account support team to keep customers' expectations met.
• Keeping sales, operations and support colleagues updated on urgent orders.
• Resolving order queries with care, finding the right solution for the customer.

Conhecimentos

Order processing

Data entry

CRM platforms

Customer service

Attention to detail

Communication skills

Multi-tasking

Ferramentas

CRM platforms

Order entry systems

Descrição da oferta de emprego

Earn up to £30,900 a year in a stable, permanent Order Processor role based in Poole. Every order you handle matters, and you'll be the trusted, steady hand making sure customers get exactly what they need, on time. You'll be part of a supportive, close-knit office where colleagues genuinely look out for each other.

As an Order Processor, you will benefit from:

• 30 days paid holiday (including bank holidays)
• Monthly profit share bonus scheme
• Company sick pay
• Employee assistance programme
• Eye care reimbursement and subsidised workplace massage
• Free lunch every Friday, tuck shop snacks and complimentary birthday vouchers
• Perks at Work and Cycle to Work schemes
• Free onsite parking with free EV charging points
• Regular social events in a modern, open-plan office

As an Order Processor, your responsibilities will include:

• Processing sales orders accurately and efficiently, from entry through to delivery
• Checking that every order is complete, correct and meets customer requirements
• Working closely with the account support team to keep customers' expectations met
• Keeping sales, operations and support colleagues updated on urgent orders
• Resolving order queries with care, finding the right solution for the customer

As an Order Processor, your experience will include:

• Previous experience in order processing, sales administration or a similar office role
• Confidence using computer systems, including order entry, data entry and CRM or sales order platforms
• A customer-focused approach to handling enquiries and issues
• Strong attention to detail and the ability to organise multiple tasks
• Clear, friendly communication with customers and colleagues alike
• Experience in supply chain, logistics or distribution would be an advantage

If you're looking for an Order Processor role where your reliability is valued and you can build lasting working relationships, this could be the right next step.

While Rubicon uses AI to help speed up processes across the business, every application is reviewed by a human to ensure the right decision is made.