Order Processor

Holt Engineering; Poole; On-site; GBP 28,000 - 34,000; Full time

Job summary

Holt Engineering in Poole is seeking an Order Processor to handle customer orders from receipt to dispatch. You will work closely with internal teams to ensure orders are accurate and delivered to a high standard. A strong focus on communication, IT proficiency, and attention to detail is required.

The successful candidate will be highly organised with a customer-focused approach and be able to manage multiple priorities in a fast-paced environment.

Qualifications

• Experience in order processing, administration or customer service and highly organised.
• Excellent communication and IT skills with strong attention to detail.
• Positive, can-do attitude and strong team-working skills are essential.

Responsibilities

• Processing and managing customer orders accurately and efficiently
• Checking order details and ensuring information is complete and correct
• Using CRM, order processing and data-entry systems
• Liaising with internal teams to meet customer requirements
• Managing urgent orders and resolving issues quickly
• Handling multiple priorities while maintaining attention to detail

Skills

Order processing experience

Administration experience

Customer service experience

Tools

CRM software

Data-entry systems

Job description

Order Processor

Location - Poole

Salary - up to £31,000 per annum

Hours - Monday - Friday

We're looking for candidates with experience in order processing, administration or customer service who is highly organised and customer-focused. You'll have excellent communication and IT skills, strong attention to detail, and a positive, can-do attitude and strong team-working skills are essential.

You'll play an important role in ensuring customer orders are processed accurately and efficiently, working closely with internal teams to deliver an excellent customer experience.

Key Responsibilities

• Processing and managing customer orders accurately and efficiently
• Checking order details and ensuring all information is complete and correct
• Using CRM, order processing and data-entry systems
• Liaising with internal teams to ensure customer requirements are met
• Managing urgent orders and resolving any issues quickly
• Handling multiple priorities while maintaining excellent attention to detail