Order Processor

Huntress; Bracknell; On-site; GBP 27,000 - 33,000; Full time

Job summary

Huntress is seeking an Order Processor in Bracknell to join a busy team focused on accuracy and timely delivery. You will handle high volumes of orders, coordinate with partners, and maintain precise records to keep customers satisfied.

The role requires strong organisational skills, attention to detail, and proficiency with order management tools. The position is office-based in Bracknell, offering a collaborative environment and clear SLAs.

Qualifications

• Experience in order processing, order management, or a similar administrative role.
• Strong written and verbal communication skills to interact with internal teams and external partners.
• Highly organised with excellent attention to detail and ability to manage multiple priorities.

Responsibilities

• Process a high volume of incoming orders accurately within SLAs.
• Liaise with indirect channel partners to clarify order requirements and resolve discrepancies.
• Collaborate with colleagues in the order management team to handle queries and ensure seamless operations.
• Maintain up-to-date records of order status, delivery schedules, and tracking information.
• Identify and elevate potential issues to prevent delays or errors.
• Support process improvements by suggesting more efficient workflows.

Skills

Order processing

Attention to detail

CRM software

Communication

Multitasking

Tools

Order management software

Job description

We are looking for a highly organised and detail-oriented Order Processor to join a busy, collaborative team with a focus on accuracy and efficiency. This is a key role within the order management function, providing crucial support to ensure orders are processed smoothly and customers receive their products on time.

This position is at the heart of our client's operations, ensuring that customer orders are handled accurately, efficiently, and on time. You'll play a crucial role in maintaining smooth workflows, supporting team members, and helping the business deliver excellent service.

Job Title: Order Processor

Salary: Circa £30,000, depending on experience

Location: Bracknell

Key Responsibilities:

• Process a high volume of incoming orders accurately and within agreed service level agreements (SLAs)
• Liaise with indirect channel partners to clarify order requirements and resolve any discrepancies
• Collaborate with colleagues in the order management team to handle queries, resolve issues, and ensure seamless operations
• Maintain comprehensive and up-to-date records of order status, delivery schedules, and tracking information
• Identify and elevate potential issues or bottlenecks to prevent delays or errors
• Support process improvements by suggesting more efficient workflows where appropriate

Skills & Experience:

• Previous experience in order processing, order management, or a similar administrative role
• Strong written and verbal communication skills to effectively interact with internal teams and external partners
• Highly organised with excellent attention to detail and the ability to manage multiple priorities simultaneously
• Proficient in using CRM systems or order management software, with a willingness to learn new tools as needed
• Problem‑solving mindset with the ability to anticipate challenges and act proactively

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.