Sales Order Processor

KPI RECRUITING LTD; Stone; On-site; GBP 15,000 - 22,000; Full time

Job summary

KPI RECRUITING LTD in Stone, United Kingdom, is seeking a detail-oriented Sales Order Processor to join a busy office-based team. This role covers sales orders processing, purchasing and project coordination, with full training provided. You will coordinate orders from start to finish, liaise with customers and suppliers, and keep deadlines on track.

Previous admin experience helps; Excel proficiency is essential, and manufacturing exposure is a plus. Immediate start.

Qualifications

• Administration experience preferred.
• Experience in sales order processing is advantageous.
• Manufacturing exposure beneficial; training provided.

Responsibilities

• Process and acknowledge customer purchase orders promptly.
• Set up new and repeat products in MIS.
• Check orders for accuracy and completeness.
• Provide order updates via telephone and email.
• Raise and process purchase orders.
• Coordinate with internal departments to progress orders.
• Prepare production paperwork and documentation.
• Coordinate with logistics and planning to meet deadlines.
• Communicate with suppliers to resolve queries.
• Handle calls and assist visitors; data entry and records.

Skills

Attention to detail

Organisational skills

Time management

Numerical skills

Communication skills

Proactive problem solving

Tools

Excel

Job description

Hours: Monday to Friday, 8:30am – 5:00pm

Contract: Temporary to Permanent

Start Date: Immediate

Pay rate: £13.46 per hour

The Role

We are looking for an organised, motivated and detail-oriented Sales Order Processor to join a busy office-based team in Stone.

This is an excellent opportunity for someone with previous administration experience who is looking to develop their skills within sales order processing, purchasing and project coordination. Experience within manufacturing would be beneficial, although full training will be provided to the right candidate.

The successful candidate will coordinate sales orders from start to finish, communicate with customers and suppliers, liaise with internal departments and ensure orders progress accurately and within agreed deadlines.

Key Responsibilities

• Process and acknowledge customer purchase orders accurately and within agreed timescales
• Set up new and repeat products on the internal Management Information System (MIS)
• Check customer orders to ensure all information is accurate and complete
• Respond to customer enquiries and provide order updates via telephone and email
• Raise and process purchase orders
• Liaise with internal departments to coordinate workflows and ensure orders progress smoothly
• Prepare and distribute production paperwork and documentation
• Coordinate with logistics and planning teams to support projects and meet deadlines
• Communicate with suppliers to resolve queries
• Handle incoming calls and assist visitors when required
• Complete general administrative duties, including data entry, filing and maintaining accurate records

About You:

• Excellent attention to detail and a high level of accuracy
• Strong organisational and time-management skills
• Good numerical and communication skills
• Essential experience using Microsoft Excel
• The ability to manage multiple tasks and work effectively under pressure
• A proactive approach to problem-solving and resolving queries
• Confidence communicating with customers, suppliers and internal teams
• A willingness to learn new systems, processes and product information