Order Processor

Aspire Recruitment; Altrincham; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Private healthcare

Pension

Bonus opportunities

Free onsite parking

Wellbeing support

Long-term career opportunities

Job summary

Aspire Recruitment in Altrincham is seeking an Order Processor / Customer Service Administrator for a permanent role, 35-hour week, Monday to Friday, with a salary of £24,000 and benefits including private medical care and on-site parking. You will own customer orders from start to finish, keep customers updated, and collaborate with sales, warehouse, procurement and finance teams.

Ideal candidates have experience in order processing and customer service, strong attention to detail, and good

Qualifications

• Previous order processing and customer service experience.
• Excellent attention to detail and organisation.
• Confident telephone and email communication skills.
• Experience handling multiple customer orders.
• Good Microsoft Office skills.
• ERP/SAP experience would be an advantage.

Responsibilities

• Processing and managing customer orders from sale through to delivery
• Keeping customers updated on order progress
• Liaising with sales, warehouse, procurement and finance teams
• Raising invoices and credit notes
• Handling customer enquiries by phone and email
• Resolving order queries quickly and professionally
• Maintaining accurate customer and order records

Job description

Order Processor / Customer Service Administrator

Altrincham £24,000 Permanent Monday to Friday

35-Hour Week 9am-5pm Bonus Private Healthcare Free Parking

Are you an organised Order Processor or Customer Service Administrator who enjoys taking ownership of customer orders from start to finish?

We're recruiting for a successful business in Altrincham offering a friendly working environment, excellent benefits and long-term career opportunities.

• Processing and managing customer orders from sale through to delivery
• Keeping customers updated on order progress
• Liaising with sales, warehouse, procurement and finance teams
• Raising invoices and credit notes
• Handling customer enquiries by phone and email
• Resolving order queries quickly and professionally
• Maintaining accurate customer and order records

• Previous order processing and customer service experience
• Excellent attention to detail and organisation
• Confident telephone and email communication skills
• Experience handling multiple customer orders
• Good Microsoft Office skills
• ERP/SAP experience would be an advantage

• £24,000 salary
• 35-hour Monday-to-Friday week
• Private healthcare
• Pension
• Bonus opportunities
• Wellbeing support
• Free onsite parking
• Long-term career opportunities

if you're looking for a varied customer service and order processing role where you can take ownership of your work and become part of a supportive team.