Order Administrator

JR United Kingdom; Wolverhampton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in the UK seeks a detail-oriented Customer Service Representative to process orders and assist customers. This role requires excellent communication skills and the ability to thrive under pressure in a fast-paced environment. Candidates should be independent, organized, and capable of managing multiple tasks effectively.

Qualifications

• Strong telephone manner and communication skills are necessary.
• Ability to work independently while managing tasks efficiently.

Responsibilities

• Supplying information, pricing, and order details.
• Processing orders and customer inquiries efficiently.
• Maintaining sales logs and compiling reports.

Skills

Attention to detail

Excellent communication

Organisational skills

Independent work

Teamwork

Job description

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The role requires a high level of organisation, very good attention to detail with a passion for the delivery of high level customer service and excellent communication skills. Must be able to work within a fast moving environment and work under pressure.

Responsibilities

• Supplying information, pricing and order information/typing quotations
• Processing orders from customers
• Processing purchase orders
• Advising customers on shipments/ delivery times etc.
• Processing warehouse receipts, stock reconciliations, returns
• Maintaining sales logs and follow compile sales reports/statistics

Required Skills

• Excellent telephone manner and communication skills
• Independent and able to work within a team
• Task driven
• The ability to work on your own initiative and be able to prioritise work load