Optics Retail Associate — Customer Care & EyeCare Training

Boots; North Tawton; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts for you

Clinical and Non-Clinical Career dev.

Enhanced parental leave pay

Flexible benefits scheme including how

24/7 counselling and support

Job summary

Boots Opticians in North Tawton is seeking a Retail Assistant to be the friendly first and last contact for customers. You will work on the shop floor, greeting customers and understanding their needs to help them find the right eyewear solution.

You may participate in pre-screening activities for eye tests and assist customers in selecting eyewear. You will benefit from our Step Into Optics training programme, combining workshop learning and on-the-job experience.

Qualifications

• Passion for customer care.
• Desire to learn.
• Worked in a retail or clinical environment is a plus.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Customer care

Desire to learn

Retail or clinical environment

Job description

Boots Opticians in North Tawton is seeking a Retail Assistant to be the friendly first and last contact for customers. You will work on the shop floor, greeting customers and understanding their needs to help them find the right eyewear solution.

You may participate in pre-screening activities for eye tests and assist customers in selecting eyewear. You will benefit from our Step Into Optics training programme, combining workshop learning and on-the-job experience.