Optics Retail Associate — EyeCare & Customer Delight

Boots; Bognor Regis; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Quarterly bonus

Staff discount

Career development

Flexible benefits

Counselling support

Job summary

Boots Opticians is seeking a friendly Retail Assistant to be the first and last touchpoint for customers in-store. You will help customers choose eyewear, support eye-tests and pre-screening activities, and assist with dispensing and aftercare with excellent customer service.

Based in our Boots Opticians store in Bognor Regis, you’ll join a team that values development through the Step Into Optics training programme, with generous staff discounts, flexible benefits and clear career progression

Qualifications

• Strong customer care focus.
• Willingness to learn and develop skills.
• Ability to handle sensitive information with discretion.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Process dispensing prescriptions and maintain shop floor standards.

Skills

Customer service

Desire to learn

Discretion

Job description

Boots Opticians is seeking a friendly Retail Assistant to be the first and last touchpoint for customers in-store. You will help customers choose eyewear, support eye-tests and pre-screening activities, and assist with dispensing and aftercare with excellent customer service.

Based in our Boots Opticians store in Bognor Regis, you’ll join a team that values development through the Step Into Optics training programme, with generous staff discounts, flexible benefits and clear career progression