Eyewear Retail Associate - Customer Care & Training

Boots; Redcar; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts

Enhanced maternity/paternity/adoption

Flexible benefits scheme

Telehealth / Employee Assistance

Job summary

Boots Opticians in the United Kingdom is seeking a Retail Assistant who will be the first and last point of contact for customers on the shop floor. You will greet customers, help them select eyewear or services, and assist with pre-screening activities and eye-tests.

You will develop knowledge through the Step Into Optics training and contribute to dispensing, aftercare, and maintaining shop floor standards, while enjoying generous employee discounts and a discretionary quarterly bonus.

Qualifications

• Passion for customer care.
• Desire to learn and develop skills.
• Flexibility to support store operations and promotions.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Skills

Customer care

Willingness to learn

Sales support

Team player

Job description

Boots Opticians in the United Kingdom is seeking a Retail Assistant who will be the first and last point of contact for customers on the shop floor. You will greet customers, help them select eyewear or services, and assist with pre-screening activities and eye-tests.

You will develop knowledge through the Step Into Optics training and contribute to dispensing, aftercare, and maintaining shop floor standards, while enjoying generous employee discounts and a discretionary quarterly bonus.