Eyewear Retail Associate — Customer Care & Styling

Boots; Arundel; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Discretionary bonus

Employee discounts

Career development

Enhanced parental leave

Flexible benefits

Counselling support

Job summary

Boots Opticians is seeking a Retail Assistant to be the friendly face on the shop floor, helping customers find the right eyewear and services. You will greet customers, assist with pre-screening activities for eye-tests and support dispensing and aftercare tasks with accuracy and care.

You will benefit from our Step Into Optics training programme, gaining hands-on experience and workshop learning to develop knowledge and confidence in retail and clinical environments.

Qualifications

• Passion for customer care.
• Desire to learn and develop new skills.
• Experience in retail or clinical environments is helpful.

Responsibilities

• Greet customers and help find the right eyewear and services.
• Assist with dispensing glasses and contact lenses on the shop floor.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support via repairs and adjustments.
• Complete operational and administrative tasks related to dispensing prescriptions and maintaining shop standards.

Skills

Customer care

Willingness to learn

Job description

Boots Opticians is seeking a Retail Assistant to be the friendly face on the shop floor, helping customers find the right eyewear and services. You will greet customers, assist with pre-screening activities for eye-tests and support dispensing and aftercare tasks with accuracy and care.

You will benefit from our Step Into Optics training programme, gaining hands-on experience and workshop learning to develop knowledge and confidence in retail and clinical environments.